Social limits

A challenge to being an aspiring writer in the new media galaxy is in building a platform. These three words refer to being active in social media rather than writing well, generating good ideas, being approachable or reliable. As much as I love the tweets and enjoy Facebook, the words build a platform always evoke swirls of frustration in me. They rest on the notion that a writer active on social media will soon yield a huge virtual platform. A place from which to spruik their message to hordes of eager readers/buyers. Mmmm.

I’ve thought this notion dubious for some time. Not only do I have a sense that social media platforms are becoming saturated, but also I have pondered the limits of social media as a ‘platform’ for emerging writers. Many say it’s an asset to establishing a writing career but I’m not yet convinced. Two weeks ago, in a post about my fundraiser I demonstrated the limits I found (and these were despite assistance from influential Tweeters). My old boss, Tim O’Neill, Joint Managing Director of digital agency Reactive and AIMIA National President was an early adopter to Twitter. When he recently noted its limitations he had me listening.

Reckon we can all fit up there and still be heard on the information superhighway? I'm not so sure. Thanks to caribb for use of this image 12 Birds under Creative Commons.
Reckon we can all fit up there and still be heard on the information superhighway? I'm not so sure. Thanks to caribb for use of this image 12 Birds under Creative Commons.

‘In the earlier days (maybe two years ago when everyone was new to Twitter) everyone was out to find new followers. Everyone would follow people quite easily,’ O’Neill says. Back then a person could be strategic about generating followers. They could devise logical strategies to draw them in. ‘It would be quite achievable to get ten or twenty or thirty followers in a day just because people would sign up quickly,’ says O’Neill. But now? Not so much. These days most people think they have enough followees in their feed.

‘I’m personally really reluctant to follow anyone,’ says O’Neill, describing himself as somewhat mercenary. ‘It’s nothing personal. If I see lots of tweets from someone that are not relevant to me, then I’ll just unfollow – so that my tweet stream is interesting to me all the time,’ he says. Most of O’Neill’s 1,800+ followers were obtained in his first year on Twitter, the rest have just dripped in, on by one. It used to be different.

‘The classic way to manufacture more followers is to get someone who’s really popular on Twitter to retweet (or to mention you),’ says O’Neill. In the early days this would yield followers who presumed that you had something in common with the retweeter. (The hashtag #FF ‘Follow Friday’ is a part of this culture). ‘You’d get 100 followers straight away but now you don’t. You get maybe two or three,’ says O’Neill.

‘Part of [this challenge] is how Twitter handles retweets now,’ he explains. ‘Before Twitter had its inbuilt retweet function you used to have to do an RT (a manual retweet) and a manual retweet has a higher visibility of the person who’s retweeting,’ he explains. This would alert potential followers that the retweetee had the same interests as the retweeter. O’Neill notes that the more-recent inbuilt retweet function maligns the name of the retweeter to tiny font, and renders their endorsement far less influential.

If you want to draw attention to someone’s Twitter presence you would be better to include their @ handle in the body of the tweet, says O’Neill. More than that, tell the reader what’s in it for them. ‘It needs to be a simple and clear message and be obvious what it’s for or what it will do,’ he says.

I’ve interviewed a few publishers over the past year, and while they are all adamant that good writing is central to getting published, they also admit that a social media ‘platform’ can help. From an independent publisher’s perspective a bigger platform can simply save them time (in the same way that a flawless manuscript can). The more you can contribute from a marketing (and editing) perspective, the more attractive you are to them. A larger publisher stated clearly that many writers don’t get involved in social media. However she noted that the authors who do make an effort via social media can be more successful in getting reviews and attention.

So I suppose we all have to persist.

E-books: starting with a big bang

New media technology empowers writers to avail their work to billions of readers and tap new sources of income. Well… in theory anyhow. The truth is it’s difficult to reach readers and get an income. If you simply publish they will not come. For any chance of readers (and returns) you’ll have to do some marketing too. But how does a lone writer with no marketing budget promote their new e-book? The common advice in writing communities includes sharing via social media, getting reviews and getting yourself and your work profiled on traditional media. These are all good strategies. But it isn’t until I put the question to someone outside of the writing community that I realise there are good ways and bad ways to apply these. Tim O’Neill, Joint Managing Director of digital agency Reactive, AIMIA National President (and, full disclosure, my old boss) draws a useful parallel between marketing e-books and marketing apps.

Promoting on a budget? Harness your marketing efforts into one big bang, says Tim O'Neill. Thanks to continis for use of this image, Fireworks, under Creative Commons.
Promoting on a budget? Harness your marketing efforts into one big bang, says Tim O'Neill. Thanks to continis for use of this image, Fireworks, under Creative Commons.

Concentration is at the core of app marketing. ‘You want to get a real peak of downloads in one go so that it flies up the charts because you get noticed,’ says O’Neill. Getting noticed means the opportunity to be featured on New and Noteworthy charts – places that app buyers (and e-book readers) regularly frequent. A concentration of marketing activity can also help get your work into the zeitgeist. If people are exposed to your message via different sources they may soon become curious and download or discuss it themselves. This is another component of app marketing: ‘trending’, which can be carried over to e-books.

‘The easiest way to get trending is to get all that attention bundled as opposed to drip-feeding it over time,’ says O’Neill. He calls it the big bang theory of marketing. ‘The big bang theory of marketing is to work out what you can do and do it all at once. You spend all your media in one big go,’ he says. Concentrating all of your marketing activity to a single day or a single week is the difference between standing in a crowd lighting little sparklers one-by-one or blasting your message above that crowd through a single firework.

Writers with no ‘marketing spend’ will need to gather their gunpowder nimbly. ‘Part of marketing your e-book would be having the book [or information about it] in as many free places as possible,’ O’Neill says. He cites slideshare.net as one example. Free sites like this give you a chance to be discovered. ‘Especially if you do the meta tagging and descriptions correctly,’ says O’Neill.

Consider also who can promote on your behalf. Taking the example of my recent fundraiser, O’Neill suggested asking the Red Cross to promote it or retweet about it. Asking for retweets is particularly easy, ‘It’s definitely an appropriate way to go about promotion because you’re asking someone to do something in the medium,’ says O’Neill. (Do a logic test first however, because it needs to make sense that this person or organisation would retweet). Calling on friends and family for their pyrotechnic assistance will also help. ‘It’s getting other people to amplify it for you rather than you having to do all the work,’ O’Neill says.

As a professional digital expert O’Neill knows the value that search engines can bring. ‘Search is definitely going to play a role and search optimisation should play a big role if you don't have a media budget,’ says O’Neill. First decide on a page or domain where you will concentrate all of your marketing efforts (for example mine is pepironalds.com/help-japan). Then use search optimisation techniques to get that page ranking highly on search engines like Google (this is a complex venture, so I won’t try to explain it here: try this PDF instead ). You may even want to invest in a paid campaign (but take care to set it up correctly as these ads can cost more than your royalties).

‘In the product development phase app developers will ask things like who the audience is and whether there is a need and a demand for it. If there’s no immediate need or demand they ask how they will create that demand,’ says O’Neill. These are the kinds of questions that will define the avenues on which you market your e-book. What’s it about? Who would like to read it? Who needs to read it?

The trick to big-bang marketing is preparing all of this information in advance, making the contacts and setting up the day, or week for all of the marketing to happen. As with handling explosives you will need to take particular care and concentration. But this might be the difference between a blast of sales or a disappointing implosion.